INFORMATION SERVICES ASSISTANT

 

Job Class: Part Time

Rate of Pay: $14.25 per hour

Direct Supervisor: Head of Information Services

Hours:  Mondays, Wednesdays, and Fridays 1:00 p.m. - 5:00 p.m.

Location: Kinston-Lenoir County Public Library

Job Purpose:

 

The Information Services Assistant performs basic public service duties in the Information Services Department, which assists library patrons with finding materials, searching for information using library resources, printing documents, and using the library’s public access computers and patrons’ personal devices on the library’s wi-fi network.  

 

Examples of Work:

• Provides friendly and helpful customer service to patrons while working the public desk, including information services, reader’s advisory, and technology assistance.
• Assists with basic clerical duties within the Information Services Department.
• Performs special projects as assigned by supervisor and related work as required.

 

Requirements:

• 18 years or older
• Experience with using both desktop computers and mobile devices, including basic troubleshooting
• North Carolina driver’s license acquired within 30 days of employment
• Prospective employee is required to submit to and pass a background and drug test prior to employment.

WORKING CONDITIONS

Physical Demands:  Job involves a considerable amount of movement and activity.  Work routinely involves lifting or handling material weighing up to 30 lbs., using a computer, traveling to other work locations, and transporting materials and equipment related to programming and outreach services. 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Neuse Regional Libraries are strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. As part of our commitment, we will not tolerate any form of discrimination toward applicants, who will be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual orientation, disability, genetic information, or any other class protected under state law.

How to Apply: 

Submit an NRL application with 3 professional references by Friday, February 28, 2025, to applications@neuselibrary.org. Applications can be found at www.neuselibrary.org/employment. If you would like further details, please contact Justin Stout at 252.527.7066 ext. 134 or by email at jstout@neuselibrary.org.  Neuse Regional Libraries are an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment matters.